Wednesday, September 22, 2004

It's all relative!

Memo to: ATA Airlines
From: me
RE: Communication

Did you know that it is not funny to make a "final boarding announcement" for a flight when it is a full 30 minutes before its scheduled departure time? I only point this out because I did not appreciate tearing down a concourse at full speed barefoot (by the way, "barefoot" is not the best way to traverse a moving walkway). Upon arriving at Gate A2784.2, the gate agent says "oh you didn't have to run, honey, you have plenty of time." Hm, isn't that interesting? While I applaud your commitment to offering timely service, let's be honest with the customers, shall we? Thanks!

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